SHIPPING AND RETURNS – Jaimie Nicole

SHIPPING AND RETURNS

SHIPPING POLICY

Jaimie Nicole will ship out your order in 7-10 business days after receipt of order and payment. All custom size jewelry can take an additional 3-5 days to make. If we are unable to meet this deadline, we will contact you.

All Jaimie Nicole orders will be shipped by the United States Postal Service. Each order will have a tracking number associated with your order once it has left our studio.

Jaimie Nicole is not responsible for packages after they are tendered to the USPS.


SHIPPING RATES

Domestic Flat Rate: $7.95
Two Day Shipping: $28.00
International flat rate: $35.00


RETURN POLICY

We pride ourselves on customer satisfaction at Jaimie Nicole. If you are not completely satisfied with your jewelry, please contact us immediately by email to request a return authorization number.

Orders will only be eligible for store credit. We must receive the merchandise back no later than 14 days from confirmed delivery. Orders will only qualify for a store credit if the security tag on the product has not been removed or tampered with, and the jewelry is returned in the condition it was received. We recommend shipping the return back to us with an insured and trackable service.

All custom orders and earrings are final sale. All orders purchased during a promotion or sale are final sale and not eligible for return, exchange or store credit. 

We will keep you informed of your return. Once return has been received, inspected and approved please allow up to 10 business days for credit to be issued.  The store credit will be for the amount spent on jewelry, no shipping costs will be reimbursed. 

All custom sizing, custom orders, gift certificates, diamonds, sale and promotional items are FINAL SALE and will not have the option for return, exchange or store credit.

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Note: Our return processing center only accepts returns for items purchased on www.jaimienicole.com. Returns for items purchased at one of our retailers must be handled with the store in which the items were originally purchased.

All items being sent back to Jaimie Nicole will be shipped to:

Jaimie Nicole
4649 Ponce de Leon Blvd
Suite #305
Coral Gables, FL 33146
O: 305.351.7704